These chatbots can jump from one point of conversation scenario to another when needed and address random user requests at any moment. People interact with these bots by clicking on buttons and using pre-defined options. To give relevant answers these chatbots require people to make a few selections. As a result, these bots have a …
This way you can track user behaviour and customise your offerings to specific cohorts using a voice chatbot application. One big perk voice chatbots have is their ability to gather user data. Understanding users, their preferences and expectations become a lot easier with access to extensive customer profiles. Although quite hard to replicate, the voice …
5 Examples Of Conversational Ai Personalization Through Voice Biometrics Read More »
